Microsoft Comfort Curve Keyboard 2000 User Manual

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If you bought a Microsoft Comfort Curve Keyboard 2000, and some keys started to fail, this page shows you how to fix it.

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  • The problems with this MS comfort curve keyboard starts when at random some of the keys stop working, it dose not matter how hard you press or for how long, they just wont work, this problem is due to static charge build up on the thin plastic sheet/mat inside the keyboard.

Installation and Introduction to the Comfort™ Keyboard System 7 NOTICE: Comfort™ Keyboard, ErgoMagic™ and ErgoFlex™ Systems is intend to explicitly set forth in the limited warranty section of this User’s manual (inside back cover), Comfort Keyboard Company, Inc. Has not made and is.

This keyboard is known for key-failure problem.

What's the Cause of the Problem?

Static Built-Up?

There's a guy SMApple who wrote a post here: http://www.fixya.com/support/t3015431-microsoft_comfort_curve_2000_v_1_key. He says the problem is electric static built-up inside the keyboard. Quote:

The problems with this MS comfort curve keyboard starts when at randomsome of the keys stop working, it dose not matter how hard you pressor for how long, they just wont work, this problem is due to staticcharge build up on the thin plastic sheet/mat inside the keyboard thathas electric circuit printed on them. This new keyboard technology iswonderful and superb, the keyboard is sheer pleasure to use when it isworking, when you press the key it is quite soft and silent, so, itwont wake the baby up. it has no mechanical parts inside keyboard, ithas lots of small soft plastic **** on plastic matt that you presswith your keys so they don’t make any sound, same as in your averageRemote control. Even in this year 2010 this plastic sheet circuitboard needs lots of improvement yet, because it suffers from staticcharge build up. Microsoft seems to have opted for the cheapestquality non expensive plastic sheet circuit mat for their keyboard,probably made from some cheep biodegradable recycled plastic condoms,these cheep mats always have tendency to hold onto electric charge andwont discharge when they should, and consequently cut off circuitconnections to the keys, same technology that is used in majority ofthe household remote controls, and ,so, the reason why Remote keystend to stop functioning after a while.

His solution is to spend 15 min to open up the keyboard to discharge it, whenever keys starts to not working.

Membrance Mis-Alignment?

Another guy(stackoverflow.com) claims it's membrance mis-alignment. Also says he open the keyboard to re-align the membrance.

Reviews on newegg also has lots people saying that the keys doesn't work. Source www.newegg.com

The bottom line about the defect is that the failure is not consistent. Sometimes the bad keys just work perfectly.

Microsoft

Beware of Garbage Advise

There are lots of sites that give garbage advices about this keyboard. They'll say update the driver, clean the keyboard. These are not the problems of this keyboard. The problem is with the keyboard hardware itself. Also, return for replacement will probably not help. Lots of reports that say new replacement are still bad as of 2010.

How to Fix This Keyboard

Just learned from a friend, a good method of fixing thiskeyboard. Whenever some key doesn't work, take the keyboard up andhold it with one hand, and use the other hand to give the keyboard aslap with impact. WHACK! Then, the defective keys will all workagain! Seriously. She told me this, then i immediately plugged in thekeyboard, checked that x is still defective, then i whackedit, and it immediately workd! We were laughing hard about this.

This is a fantastic solution. Because this is a really great keyboard, and now you can actually make it work.

Fix by Adding a Ground

got this comment. Seems reasonable. But i've thrown-away the keyboard by now.

March 13, 2013 at 10:28:00 AM PDT

STOP WHACKING YOUR ELECTRONICS!!

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My repost from FixYa:Well the SmApple guy put me on the right track, but the main deficiency with this keyboard is the lack of a proper ground (which would cause a static build up. Opening the keyboard, I found a bright metal screw that held the sheets to the small pcb board inside. I assumed this was a ground, but when I took that off, it wasn't connected to any sort of ground. So, I took a small wire, clamped it to the screw, and connected it to the USB (G) port. Voila, a working keyboard!

-AO

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