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45
ENGLISH
USING Smart Diagnosis™
Should you experience any problems with your Washer, it has the capability of transmitting data to
your smart phone using the LG Smart Laundry Application or via your telephone to the LG call center.
Smart Diagnosis™ cannot be activated unless your washer is turned on by pressing the POWER but-
ton. If your washer is unable to turn on, then troubleshooting must be done without using Smart
Diagnosis™.
Audible Diagnosis
Smart Diagnosis™ Using Your Smart
Phone
1. Download the LG Smart Laundry application on
your smart phone.
2. Open the LG Smart Laundry application on your
smart phone. Press the right arrow button to ad-
vance to the next screen.
3. Press the RECORD button on the smart phone and
then hold the mouth piece of the smart phone
near the Smart Diagnosis™ logo on the Washer.
4. With the phone held in place, press and hold the
Wash Temp button for three seconds.
5. Keep the phone in place until the tone transmis-
sion has finished. This takes about six seconds
and the display will count down the time.
6. When the recording is complete, view the diagno-
sis by pressing the Next button on the phone.
NOTE
y
Smart Diagnosis™ is a troubleshooting feature
designed to assist, not replace, the traditional
method of troubleshooting through service
calls. The effectiveness of this feature depends
upon various factors, including, but not limited
to, the reception of the cellular phone being
used for transmission, any external noise that
may be present during the transmission, and
the acoustics of the room where the machine
is located. Accordingly, LG does not guarantee
that Smart Diagnosis™ would accurately trou-
bleshoot any given issue.
Smart Diagnosis™ Through the
CallCenter
1. Call the LG call center at: (LG U.S.) 1-800-243-0000
(LG Canada) 1-888-542-2623.
2. When instructed to do so by the call center agent,
hold the mouthpiece of your phone over the
Smart Diagnosis™ logo on the machine. Hold the
phone no more than one Inch from (but not touch-
ing) the machine.
NOTE
y
Do not touch any other buttons or icons on the
display screen.
3. Press and hold the Wash Temp button for three
seconds.
4. Keep the phone in place until the tone transmis-
sion has finished. This takes about six seconds
and the display will count down the time.
5. Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you in
using the information transmitted for analysis.
USING Smart Diagnosis™
37
ENGLISH
MAINTENANCE
When the Drain Line is Frozen
1
Pour hot water in the washer tub and close the
door.
- Wait for 10 minutes.
2
Press
A
after 10 minutes.
3
Press
for draining and spinning.
4
Press /acer-aspire-tc-710-user-manual.html.
Lg Wm3470hwa Manual
C
.
- Check if the water drains.
Cleaning
Periodically clean the washing machine to help
maintain its performance and to minimize the
chance of malfunction.
Cleaning the drum,
Tub Clean
Improper installation or use of the washing
machine in a humid space for a long period
of time potentially could lead to a buildup of
detergent residue in the washing machine that
may produce mildew or musty smells. If you
clean the washer tub regularly on a monthly basis
using Tub Clean it will minimize the possibility
that detergent residue will build up and mildew
or musty smells may occur.
1
Add tub cleaner or lime scale remover to the
detergent dispenser drawer.
- Do not exceed the maximum detergent limit
line when you add it. Detergent may remain
in the washer tub after cleaning.
- When you use liquid chlorine bleach, load it
into the liquid chlorine bleach compartment.
- When you use a powdered cleaner, pull out
the liquid detergent cup and add cleaner to
Lg Washer Model Wm3470hwa
the main wash detergent compartment.
- When you use cleaning tablets, place them
directly into the washer tub. (Do not add tablet
cleaner to the drawer.)
2
Press
A
Lg Wm3670 Washer Reviews
.
3
Turn
B
to Tub Clean.
-
message appears in the display.
- The indication light for Tub Clean turns on.
4
Press
C
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.
NOTE
y
Lg Washer Troubleshooting Guide
Never load laundry while using Tub Clean.
The laundry may be damaged. Make sure to
clean the washer tub when it is empty.
y
It is recommended to leave the door open
after finishing the laundry to keep the tub
clean.
y
It is recommended that Tub Clean should be
Lg Washer Wm3670hwa Manual
repeated monthly.
y
If you notice mildew or musty smells, run
Tub Clean once a week for three consecutive
weeks.
y
Safely and conveniently secure the door
slightly ajar with the a magnetic door
plunger. This will promote air circulation and
help the machine to dry.