Cuisinart Espresso Maker Em 100c User Manual


Sep 13, 2011  I own this EM-100 since the end of March of this year. I'd like to see the materials inside of it. I believe other EM-100 owners may want to see the inside of it, so I made this video.

consumer espresso machine reviews
Posted: July 25, 2017, 7:32am
review rating: 0.0
feedback: (0) comments read write
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More About This Product
The Cuisinart EM-100 has 8 Reviews
The Cuisinart EM-100 has been rated 5.00 overall by our member reviewers
This product has been in our review database since January 29, 2011.
Cuisinart EM-100 reviews have been viewed 70,239 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
NameRanking
Gabriel Takacs5.00
Alan Bolitho2.00
S. Sheard0.00
Alexie Green0.00
Carly Vollet0.00

Next Review
CuisinartAverage Price:$180.00Price Paid:$200.00Where Bought:Bed, Bath & BeyondOwned for:2 yearsWriter's Expertise:I love coffeeSimilar Items Owned:
Bottom Line:Lukewarm beverages, slow production, pitiful materials and poor Cuisinart customer service for repairs
Positive Product Points

Attractive Stainless Steel, moderately easy to make a beverage.

Negative Product Points

Slow to produce more that one beverage- guests must wait, and wait and wait. Beverage temperature is lukewarm, I generally pop it into the microwave to heat it up before drinking. Pitiful customer/warranty service from Cuisinart.

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Detailed Commentary

I purchased this machine in an attempt to curb my Starbux bill. While it works okaaaay, I generally have to warm up the coffee before I drink it in the microwave. Also, if I am trying to serve multiple drinks for myself and guests, the first drink in ice cold before the second drink is ready for the other person. Lots of water is spewed from the bottom of the machine into the lower ss tray on the bottom- if not removed and cleaned and dried each time, the ss pits and rusts (so much for good quality ss).
The steamer wand often produces more hot water in the frothing cup that just steam and dilutes the cream. But what really is disappointing is the quality of the materials, and Cuisinart's refusal to stand behind the quality of their materials.
Example: It is difficult to clean the steamer wand the way it is designed. In order to clean it effectively you need to remove the ss sleeve that is held in place by a rubber grommet. Over time/multiple cleanings mean removing and reinstalling the ss sleeve on the frothing wand repeatedly. This process has caused the rubber grommet that holds the sleeve onto the wand to tear and it no longer holds the wand sleeve in place. The frother doesn't work effectively w/o the sleeve. I contacted Cuisinart to order a new rubber grommet (should cost them $1.00 at the most). They were unwilling to sell me the grommet- called it a handle- and suggested that I send in the machine to them, at my expense, for them to repair it. At this point I think my machine would be more damaged in the transit to be repaired.
I am frustrated that Cuisinart refused to sell me, or provide to me, a $1 part for the $200 machine I purchased from them. Will never purchase another Cuisinart product.

Buying Experience

Simple transaction- they took my money, I took home the machine.

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Posted: July 25, 2017, 7:32am
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