5320 Ip Phone Mitel User Manual

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Mitel 5320 Ip Phone Instruction Manual
5320 Ip Phone Mitel User Manual
Mitel 5320 Ip Phone Voicemail
Mitel 5320 Ip Phone User Instructions

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5320/5330/5340 IP Phone User Guide – Issue 3, September 2009

Answering Calls

Lift the handset, or press

(Speaker) to

answer a call while using a headset or to answer
a call in Handsfree Mode.

Placing Emergency Calls

Dial the emergency number (911U.S. or
999/112 Europe). The system immediately places
the emergency call as soon as you dial the
number, even if you do not select an outside line.

Placing Internal (Intercom) Calls

With or without the handset lifted, dial the
extension number. If you enter incorrect digits,
you can press

(Hold) to move the cursor

backward, deleting the last digits entered. If you
are using Handsfree Mode, listen for the double
tone, and then begin to speak.

Placing External Calls

Press the Outgoing button, an unlit Call button,
or enter the Outgoing Call access code (8 is the
default code), and then dial the number.

Redialing External Numbers

With or without the handset lifted, press the

(Redial). The system automatically selects

a line and dials the number.

Transferring Calls to Other Extensions

1. While on the call, press

(Transfer), and

then enter the extension number.

2. Do one of the following:

•

Wait for an answer, announce the call, and
then hang up. If the extension is
unavailable, press the flashing IC or Call
button to return to the caller.

•

Hang up to transfer the call and disconnect
the call from your phone.

Forwarding Calls

1. Press the Fwd button, and then enter the feature

code, if applicable. ENTER FORWARD DEST
appears.

2. Enter the extension number, or press the

Outgoing buttonor enter the Outgoing Call
access code (8 is the default code), and then dial
the telephone number.

Placing Conference Calls

1. While on the first call, press the Conf button to

place the call on hold. CALL NEXT PARTY TO
CNF appears.

2. Place a call to the next conference party. For

external calls, press the Outgoing button or
enter the Outgoing Call access code (8 is the
default code), and then dial the number.

3. After the party answers, announce the

conference, and then press the Conf button to
place the call on hold. If necessary, repeat this
step to add the remaining conference party.

4. Press the Conf button again to start the

conference. CNF IN PROGRESS appears.

Viewing and Responding to Messages

1. With the handset on-hook, press

(Message)

or the VIEW MESSAGE menu button (5340 IP
Phones only). Messages are displayed as first in/
first out. If there is more than one message, you
can repeatedly press

(Message) to scroll

through the messages.

2. When the desired message is displayed, press #,

or lift the handset for privacy, and then press # to
respond. (If your handset is off-hook and you
press

[Message], you automatically place a

call to the party or message center who left the
message.)

Using Do-Not-Disturb

1. Press the DND button, and then do one of the

following:

•

Press

(Up) or

(Down) to scroll

through the messages.

•

Enter the two-digit number for the DND
message.

2. If applicable, enter the additional text for the

DND description.

3. Press

(Speaker), or lift and replace the

handset.

Placing a Page Announcement

1. Press 7.
2. Enter the page-zone number (0 to 9).
3. After the tone, make your announcement, and

then hang up.

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5320/5330/5340 IP Phone User Guide – Issue 3, September 2009

5320/5330/5340 IP Phone Quick Reference Guide

This guide provides information for frequently used
features. For more information about these and other
features, refer to the user guide. For voice mail
information, refer to the voice mail user guide for your
system.

Feature Buttons

Most of the following feature codes work when your
phone is idle. However, if you are on an active call or if
the phone is off-hook, you may need to press

(Special) to activate the feature before you enter the

feature code.

If you make a mistake when entering numbers or
characters, you can press

(Hold) to move the

cursor to the left and delete the characters entered, or
you can press

to cancel the feature.

Commonly Used Feature Codes

Contact your system administrator for more information
about system features.

Button

Action

(Up)
(Down)

Provides volume control.
Scrolls through feature options.

(Speaker)

Activates Handsfree Mode.
Activates features.

(Mute)

Mutes the microphone during a
call.

(Applications)

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Activates the Application menu
to view system information and
adjust Contrast and Brightness
settings.

(Special)

Activates features while on a
call.
The

(Special) button does

not cancel features. To cancel
features, press the Star button
(*).

(Redial)

Calls the last external number
dialed. You cannot redial
internal numbers.

(Hold)

Places the current call on hold.
Left/Backspace when entering
dialpad characters.

(Transfer)

Transfers the current call.
Right/Forward when entering
dialpad characters.

(Message)

Connects to voice mailbox and
notifies when you have
messages.
Toggles between Alpha Mode
and Numeric Mode.

Feature

Code

ACD Agent – Log In/Out

328

Automatic IC Call Access – On/Off

361

Automatic Trunk Call Access – On/Off

360 /gopro-3-white-edition-user-manual.html.

Background Music – On/Off

Mitel 5320 Ip Phone Instruction Manual

313

Call Forward – All Calls

355

Call Logging

333

Conference

Default Station

394